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My Display Is Showing A "FAULT" Message

Press the "STAR KEY" (on the left side of the zero key) two times, the control will tell you which zone is open. Go to that door or window and close it. The display should now show "READY"




My Display Still Shows "FAULT", All Of My Doors And Windows Are Closed And I Can Not Arm My System

You may "BYPASS" the faulted zone/s by entering your "ARM - DISARM CODE" plus "6" then the faulted zone number/s. The display will show the bypassed zone/s. You may now arm your system. When you disarm the system the bypassed zone will become active again.


How Do I Arm My System In "AWAY" Mode

When the display shows "READY" press "AWAY" (for all doors, windows and motions to be active) and hold for three seconds. You now have 60 seconds to exit.


How Do I Arm My System In "STAY" Mode

When the display shows "READY" press "STAY" (for doors and windows only-NO INTERIOR MOTION PROTECTION) and hold for three seconds. You now have 60 seconds to exit.


How Do I Disarm My System

Enter your 4 digit arm - disarm code plus "OFF"


How Do I Make My Alarm Control Talk To Me "CHIME MODE"

Enter your "ARM - DISARM" code plus "9"


How Do I Make My Alarm Control Stop Talking

Enter your "ARM - DISARM" code plus "9"


MY Display Is Showing "FC" What Does This Mean

"FC" means fail to communicate, your system when last activated did not communicate to our monitoring station CALL OUR OFFICE IMMEDIATELY!!


How Do I Change My "ARM - DISARM" Code

Call our office during regular business hours (Sensitive Information)




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