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FREQUENTLY ASKED QUESTIONS

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*** FREQUENTLY ASKED ***
QUESTIONS

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IF YOU DO NOT FIND THE ANSWER TO YOUR QUESTION
CLICK THE LIVE CHAT BUTTON ABOVE,WE WILL BE HAPPY TO HELP YOU

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With proper care and testing this system should give you many years of trouble free service protecting you and your loved ones.

Take time to familiarize yourself with the various function keys on your digital keypad.





The term PAC in this guide means Personal Access Code (your ARM - DISARM CODE)





Arming Befroe Leaving:

1. READY light must be on.

2. Press "1" and your PAC.

3. Control station will beep and the ARMED light will come on. You now have 60 seconds to leave.



ARMING WITHOUT LEAVING:(Turning Interior Protection Off)

1. press "4" plus your PAC.

2. The INTERIOR OFF light will come on.

3. Press 1 and your PAC.



ARMING WITHOUT DELAY ZONE(S)

1. Press "5" and your PAC.

2. The INSTANT light will come on.

3. Press "1" and your PAC.



DISPLAYING ZONE STATUS

Press "2" and your PAC.

LIGHT ON = ZONE OPEN

LIGHT OFF = ZONE SECURE

BLINKING = ZONE BYPASSED



DISARMING WHEN ENTERING

1. A STEADY WARNING TONE WILL SOUND.

2. PRESS "1" AND YOUR pac.

3. THE ARMED LIGHT SHOULD BE OFF.

4. IF YOUR SYSTEM DID NOT DISARM PRESS THE STAR BUTTON AND PRESS "1" AND YOUR PAC AGAIN.



BYPASSING A ZONE

1. The system must be disarmed

2. Press the # key and the number corresponding to the zone to be bypassed.

3. READY light will blink.



TO REMOVE ALL BYPASSED ZONES

1. The system must be disarmed.

2. Press # and 9.

READY light will stop blinking.



WHAT TO DO FOR A FALSE ALARM

1 Press 1 and your PAC.

2. Alarm should silence.

3. If alarm is still on, press the star button and 1 plus your PAC.

4. NOYIFY THE APPROPRIATE AUTHORITIES THAT IT WAS A FALSE ALARM,

DO NOT CALL CHERRY HILL ALARM COMPANY,WE CAN NOT STOP THE AUTHORITIES FROM RESPONDING, ONLY YOU CAN DO THAT



DISPLAYING ALARM MEMORY

1. Press 3 and your PAC.

2. The light that is on indicates where the alarm occurred.

3. Reset the blinking ARMED light by pressing the STAR button.



WHAT TO DO IF YOUR FIRE ALARM SOUNDS

1. Press the STAR button to silence.

2. To reset, press 1 and your PAC.

3. If FIRE light is blinking or remains on call our office for assistance.



TESTING THE SENSORS

1. With the system disarmed, and all sensors closed look for the green READY light.

2. open a door or window.

3. If the green light goes out, that sensor is working properly.



WHEN IN DOUBT, PRESS THE STAR BUTTON AND START AGAIN.





Lights:

GREEN- ON

All protected windows and doors are closed and the system is ‘Ready to arm’

GREEN-OFF

A protected window or door is open. Press 2 plus your PAC and the open zone will be displayed

RED- ON

System is ARMED. LCD display will show what armed mode the system is in.





OTHER FUNCTIONS:





6-CHIME

Turning chime ON will sound three beeps from all keypads when a protected perimeter door or window is opened whenever the alarm is turned OFF USE: 9 (monitor) + Your PAC Repeat to turn OFF





NOTE: Your security system runs a test on the battery backup every 24 hours. If the battery should fail this test, the keypad will beep rapidly and a power light will show up blinking on the LCD display. press the star button to silence the beeps. Once the system detects a charged battery the flashing power light will be on steady. The typical shelf life of your standby battery is 2 to 5 years





CODES:

NOTE: All codes must be 5-digits & there is a time factor involved once you start programming an individual code. In other words, once you start the code programming sequence you must follow through with out any pauses otherwise you will have to start over again!

You have the ability to change your MASTER code along with adding or deleting up to 4 individual USER codes, 1 BABYSITTER (HOUSEKEEPER) code and 1 DURESS code.





CHANGING YOUR CODES - Enter 99876511, now enter your new five digit PAC for example, 23456. (remember, your "arm - disarm code will be 1 plus your PAC) So if your new PAC is 23456, to arm or disarm your system you would enter 123456 (1 is the arm - disarm command and 23456 is your PAC.)



Thank you in advance for the opportunity to serve you.




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