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FREQUENTLY ASKED QUESTIONS


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*** FREQUENTLY ASKED ***
QUESTIONS

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With proper care and testing this system should give you many years of trouble free service protecting you and your loved ones.

Take time to familiarize yourself with the various function keys on your digital keypad.





The term PAC in this guide means Personal Access Code (your ARM - DISARM CODE)





Arming Befroe Leaving:

1. READY light must be on.

2. Press your PAC.

3. Control station will beep and the ARMED light will come on. You now have 60 seconds to leave.



ARMING WITHOUT LEAVING:(Turning Interior Protection Off)

1. press "4" and hold for 3 seconds.

2. The INTERIOR light will flash.

3. Press your PAC.



ARMING WITHOUT DELAY ZONE(S)

1. Press "5" and hold for 3 seconds.

2.Press your PAC.



DISPLAYING ZONE STATUS

LIGHT ON = ZONE OPEN

LIGHT OFF = ZONE SECURE

BLINKING = ZONE BYPASSED



DISARMING WHEN ENTERING

1. A STEADY WARNING TONE WILL SOUND.

2. PRESS YOUR PAC.

3. THE ARMED LIGHT SHOULD BE OFF.

4. IF YOUR SYSTEM DID NOT DISARM PRESS THE STAR BUTTON AND YOUR PAC AGAIN.



BYPASSING A ZONE

1. The system must be disarmed

2. Press the # key and the number corresponding to the zone to be bypassed.

3. Zone light will blink.



TO REMOVE ALL BYPASSED ZONES

1. The system must be disarmed.

2. Press # and 9.

Light(s) will stop blinking.



WHAT TO DO FOR A FALSE ALARM

1 Pres your PAC.

2. Alarm should silence.

3. If alarm is still on, press the star button and your PAC.

4. NOYIFY THE APPROPRIATE AUTHORITIES THAT IT WAS A FALSE ALARM,

DO NOT CALL CHERRY HILL ALARM COMPANY,WE CAN NOT STOP THE AUTHORITIES FROM RESPONDING, ONLY YOU CAN DO THAT



DISPLAYING ALARM MEMORY

1. Press 3 and hold for 3 seconds.

2. The light that is on indicates where the alarm occurred.

3. Reset the ALARM light by pressing the STAR button.



WHAT TO DO IF YOUR FIRE ALARM SOUNDS

1. Press the STAR button to silence.

2. To reset, press your PAC.

3. If FIRE light is blinking or remains on call our office for assistance.



TESTING THE SENSORS

1. With the system disarmed, and all sensors closed look for the green READY light.

2. open a door or window.

3. If the green light goes out, that sensor is working properly.



WHEN IN DOUBT, PRESS THE STAR BUTTON AND START AGAIN.





Lights:

GREEN- ON

All protected windows and doors are closed and the system is ‘Ready to arm’

GREEN-OFF

A protected window or door is open. The open zone will be displayed

RED- ON

System is ARMED. LCD display will show what armed mode the system is in.





OTHER FUNCTIONS:





6-CHIME

Turning chime ON will sound three beeps from all keypads when a protected perimeter door or window is opened whenever the alarm is turned OFF USE: Press 6 and hold for 3 seconds. Repeat to turn OFF





NOTE: Your security system runs a test on the battery backup every 24 hours. If the battery should fail this test, the keypad will beep rapidly and a trouble light will show up on the LCD display. press the star button to silence the beeps. Once the system detects a charged battery the trouble light will be off. The typical shelf life of your standby battery is 2 to 5 years





CODES:

NOTE: All codes must be 4-digits & there is a time factor involved once you start programming an individual code. In other words, once you start the code programming sequence you must follow through with out any pauses otherwise you will have to start over again!

You have the ability to change your MASTER code along with adding or deleting up to 4 individual USER codes, 1 BABYSITTER (HOUSEKEEPER) code and 1 DURESS code.





CHANGING YOUR CODES

Call our office.

Thank you in advance for the opportunity to serve you.




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